In-Store Services

Service, selection and value has been Preston Hardware’s philosophy and guiding principles since we became Ottawa’s first self-serve hardware store over 70 years ago. We have over 100 staff to serve you every day and we have extensive experience working with professional contractors and do-it-yourselfers. You’ll get to know our staff and they’ll get to know you!

All our staff are committed to their product expertise while also providing the highest level of service to our customers – it’s what has kept us successful for so long.

We proudly offer our customers complete lines for power tools, Benjamin Moore paint and paint brushes. We have the depth of products and the buying power that rivals the largest big box stores in Ottawa and beyond. Our price match guarantee, free parking and more than 160,000 products in-store and online from over 300 quality brand names, Preston Hardware is your one-stop shop for hand tools, power tools, fasteners, hardware, paint and sundries, electrical, plumbing, heating and cooling, housewares, lawn and garden, automotive and sporting goods.

From home décor to home improvement, Preston Hardware is the epitome of style and sophistication. We are always innovating and our product mix is ever evolving. Our buyers travel the world looking for the latest product lines, ideas and trends to offer and we offer many faucets, tubs, showers and door hardware not found anywhere else!

Preston Hardware offers you a one-stop shop that caters to all projects, big and small. We have an unrivaled selection of products from brand names you’d expect to see, like American Standard, Delta, Weiser, Milwaukee and Benjamin Moore and a wide range of high end manufacturers you wouldn’t, like Rubinet, Amerock, Grohe, Kohler and Aquabrass. Whatever you’re looking for, Preston Hardware excels at having the selection, quality and styles you’d expect! There really is no need to shop anywhere else!

Preston Hardware is Canada’s largest independent hardware store and we offer our customers a wide range of convenient in-store services including:

Key Cutting and Lock Repair in Ottawa

Preston Hardware can duplicate all standard keys while you wait. We have a wide variety of blank keys to choose from, as well as different shapes and patterns. We also offer a wide selection of accessories such as rubber covers and key chains.

Paint Colour-Matching in Ottawa

Preston can match any Benjamin Moore hue easily and accurately with the lightweight and professional-grade ColorReader and ColorReader Pro devices. With over 90% accuracy, both pair with the Benjamin Moore Color Portfolio™ app  via Bluetooth®, the ColorReader Pro can also be used independently from the app.

Vendor Managed Inventory in Ottawa

Preston Hardware’s Vendor Managed Inventory program is a turn-key solution. We provide an effective way to keep a business’s day-to-day operations running smoothly as well as improve efficiencies by providing storage/organizational solutions. We manage, maintain, and optimize inventory for our institutional clients, often on a daily basis.

Delivery Service in Ottawa

Preston Hardware offers free local shipping within Ottawa for all orders under 25lbs (east-west from Kanata to Orleans and north-south from Gatineau to Manotick) on selected items throughout the store. Additional charges will apply for deliveries over 25lbs and outside our service area. Delivery services are available Monday to Friday. Please note that delivery services are not available on statutory/civic holidays.

Special Orders in Ottawa

In addition to the 100,000 products available in-store and online, we also offer products through our special-order services. Please contact Customer Service for more information.

Bulk Ordering

We offer bulk discounts on case quantities. Further savings are also available when purchasing in skid quantities. Please contact Customer Service for assistance.